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All products may be returned for a full refund for any shipment and for any reason within 30 days of receipt. PROVIDING THAT THE RETURNED PRODUCT IS  UNOPENED IT. ALL OTHER ITEMS RETURNED MUST BE IN NEW, UNUSED CONDITION, WITH ALL ORIGINAL PACKAGING MATERIALS. We do not sell used products and will not accept a product with any indication that the product was used or mishandled. In such cases the product will be returned to the purchaser. (Bulk and wholesale orders may not be returned. All other returns Are Subject To A 20% Restocking Charge. Products received damaged will be exchanged with proof of damage And Or An Insurance Claim Will Be Filed For Insured Articles. Notice must be given to us within 48 hours of receipt.
ImperialGoldMaca.com c/o A HEALTHY ALTERNATIVE, LLC will refund the purchase price of the product's) returned within the time and manner stated above, LESS ORIGINAL SHIPPING AND HANDLING CHARGES. If a credit card was used, the original credit card number will be credited. If payment was made by check, we will issue an official company check.

THE FOLLOWING ARE NOT RETURNABLE: Books, Publications, Bulk Capsules, Capsule Machines, Royal Oil of Oregano If Opened, Royal Atomic Energized Iodine If Opened, Bulk Powder's and Special Order Items. Multiple Purchases are Limited To One Single Opened Item.

*Guarantee Does Not Include S&H Charges,


NOTE:
YOU MUST REQUEST A "RETURN MERCHANDISE AUTHORIZATION (RMA)" NUMBER FROM imperialgoldmaca@aol.com  BEFORE RETURNING ANY PRODUCT. WE WILL NOT ACCEPT ANY RETURNS WITHOUT AN RMA NUMBER. THE RMA NUMBER MUST BE WRITTEN ON YOUR RETURNED PACKAGE. AN E-MAIL WITH INSTRUCTIONS WILL BE ISSUED. ANY PRODUCT RETURNED WITHOUT AN RMA # WILL BE REFUSED. ANY RETURNED PRODUCTS SHOULD INCLUDE A COPY OF THE ORIGINAL INVOICE AND SHOULD BE SENT TO:
ImperialGoldMaca.com
c/o A HEALTHY ALTERNATIVE, LLC 
P O Box 6013  
LONG ISLAND CITY, NY 11106

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UNDELIVERABLE ORDERS: PRODUCTS RETUNED BECAUSE THEY WERE NOT PERMITTED IN YOUR COUNTRY, RETURNED BECAUSE YOU DID NOT ACCEPT DELIVERY OR WHERE NOT HOME AFTER SEVERAL DELIVERY NOTICES IS YOUR RESPONSIBILITY, WE WILL REFUND THE ENTIRE PURCHASE PRICE LESS ORIGINAL SHIPPING AND HANDLING CHARGES ONCE RECEIVED BACK BY US. A RETURN RESTOCKING FEE OF 20% WILL BE DEDUCTED. PRODUCTS STOLEN, DAMAGED OR REMOVED FROM THE ORIGINAL SHIPPING BOX WILL BE DEDUCTED FROM THE FINAL CREDIT DUE YOU. IF YOUR ORDER WAS INSURED YOU WILL BE CREDITED FOR LOSS. FOREIGN ORDERS WHICH ARE DETAINED OR CONFISCATED BY CUSTOMS ARE NOT SUBJECT FOR REFUND. 


DAMAGES:
IF YOU RECEIVE ANY MERCHANDISE THAT WAS DAMAGED DURING SHIPPING, YOU MUST PHONE (888) 850-9110, (M-F 10:00 AM to 6:00PM EST) WITHIN 48 HOURS AFTER YOUR RECEIPT OF SHIPMENT. WE WILL THEN CONTACT THE SHIPPING COMPANY FOR VISUAL INSPECTION OF THE MERCHANDISE AND BOX. WE WILL ISSUE YOU FULL CREDIT FOR THE AMOUNT OF ANY CONFIRMED DAMAGED MERCHANDISE.

ImperialGoldMaca.com - A HEALTHY ALTERNATIVE, LLC IS IN NO WAY RESPONSIBLE FOR DAMAGES THAT OCCUR AFTER YOUR ORDER HAS BEEN DELIVERED.


ImperialGoldMaca.com
c/o A HEALTHY ALTERNATIVE, LLC
P O Box 6013  LONG ISLAND CITY, NY 11106

PRODUCTS MUST BE SENT POSTAGE PREPAID TO ImperialGoldMaca.com c/o A HEALTHY ALTERNATIVE, LLC.  WE ARE NOT RESPONSIBLE FOR ANY PRODUCT NOT RETURNED IN THE MANNER STATED ABOVE.

An E-Mail with return instructions will be sent with a RMA number and must be followed exactly.


Information on this site is provided for informational purposes and is not meant to substitute for the advice provided by your own physician or other medical professional. You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication. You should read carefully all product packaging. If you have or suspect that you have a medical problem, promptly contact your health care provider. Copyright and disclaimer 2000 - 2015  Imperialgoldmaca.com. All rights reserved.

Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.


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