All products may be returned
for a full refund for any shipment and for any reason within 30 days of
THAT THE RETURNED PRODUCT IS UNOPENED IT. ALL OTHER
ITEMS RETURNED MUST BE IN NEW, UNUSED CONDITION, WITH ALL ORIGINAL PACKAGING
We do not sell used products and will not accept a product with any
indication that the product was used or mishandled. In such cases the
product will be returned to the purchaser. (Bulk and wholesale orders may
not be returned. All other returns Are Subject To A 20% Restocking Charge.
Products received damaged will be exchanged with proof of damage And Or An
Insurance Claim Will Be Filed For Insured Articles. Notice must be given to
us within 48 hours of receipt.
refund the purchase price of the product's) returned within the time and
manner stated above, LESS ORIGINAL SHIPPING AND HANDLING CHARGES. If a
credit card was used, the original credit card number will be credited. If
payment was made by check, we will issue an official company check.
THE FOLLOWING ARE NOT RETURNABLE:
Books, Publications, Bulk Capsules,
Capsule Machines, Royal Oil of Oregano If Opened, Royal Atomic Energized
Iodine If Opened, Bulk Powder's and Special Order Items. Multiple Purchases
are Limited To One Single Opened Item.
*Guarantee Does Not Include S&H Charges,
YOU MUST REQUEST A "RETURN
MERCHANDISE AUTHORIZATION (RMA)" NUMBER FROM
BEFORE RETURNING ANY PRODUCT. WE WILL NOT ACCEPT ANY RETURNS WITHOUT AN
RMA NUMBER. THE RMA NUMBER MUST BE WRITTEN ON YOUR RETURNED PACKAGE. AN
E-MAIL WITH INSTRUCTIONS WILL BE ISSUED. ANY PRODUCT RETURNED WITHOUT AN
RMA # WILL BE REFUSED. ANY RETURNED PRODUCTS SHOULD INCLUDE A COPY OF
THE ORIGINAL INVOICE AND SHOULD BE SENT TO:
BECAUSE THEY WERE NOT PERMITTED IN YOUR COUNTRY, RETURNED BECAUSE
YOU DID NOT ACCEPT DELIVERY OR WHERE NOT HOME AFTER SEVERAL DELIVERY
NOTICES IS YOUR RESPONSIBILITY, WE WILL REFUND THE ENTIRE PURCHASE
PRICE LESS ORIGINAL SHIPPING AND HANDLING CHARGES ONCE RECEIVED BACK
BY US. A RETURN RESTOCKING FEE OF 20% WILL BE DEDUCTED. PRODUCTS
STOLEN, DAMAGED OR REMOVED FROM THE ORIGINAL SHIPPING BOX WILL BE
DEDUCTED FROM THE FINAL CREDIT DUE YOU. IF YOUR ORDER WAS INSURED
YOU WILL BE CREDITED FOR LOSS. FOREIGN ORDERS WHICH ARE DETAINED OR
CONFISCATED BY CUSTOMS ARE NOT SUBJECT FOR REFUND.
IF YOU RECEIVE ANY MERCHANDISE
THAT WAS DAMAGED DURING SHIPPING, YOU MUST PHONE (888) 850-9110, (M-F
10:00 AM to 6:00PM EST) WITHIN 48 HOURS AFTER YOUR RECEIPT OF SHIPMENT.
WE WILL THEN CONTACT THE SHIPPING COMPANY FOR VISUAL INSPECTION OF THE
MERCHANDISE AND BOX. WE WILL ISSUE YOU FULL CREDIT FOR THE AMOUNT OF ANY
CONFIRMED DAMAGED MERCHANDISE.
ImperialGoldMaca.com - A HEALTHY ALTERNATIVE, LLC IS IN NO WAY
RESPONSIBLE FOR DAMAGES THAT OCCUR AFTER YOUR ORDER HAS BEEN DELIVERED.
PRODUCTS MUST BE SENT POSTAGE PREPAID TO ImperialGoldMaca.com c/o A
HEALTHY ALTERNATIVE, LLC. WE ARE NOT RESPONSIBLE FOR ANY PRODUCT
NOT RETURNED IN THE MANNER STATED ABOVE.
An E-Mail with return
instructions will be sent with a RMA number and must be followed
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